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Privacy Policy for your mbi8win account

Before you open an account, our Privacy Policy explains what data we collect, why we need it, and how we handle it when you access live tables, slots…

Malaysia data handlingCookie choicesAccount securityPayment record care

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How this policy applies in Malaysia

mbi8win Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how mbi8win handles personal data connected to your account, device, wallet activity and support requests. We collect only what we need for account access, security checks, transaction records, service messages and legal duties that may apply in Malaysia or another permitted

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region. When Touch 'n Go, GrabPay, Boost dan FPX appear in your wallet flow, we keep transaction references, status changes and timing logs so deposits and withdrawals can be traced if you contact us. We do not sell your personal data. We may share limited data
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with payment processors, identity checks, hosting partners or security tools when that is needed to run the account flow, protect the service or answer a lawful request. If access rules change in your area, eligibility depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT

Reach us about your data

Privacy questions should reach the right team quickly, so we separate account help from data requests.

Live chat privacy queue Open chat from your account area when you need a quick check on cookie settings, login history, device access or whether a wallet record has been saved after a Touch 'n Go or FPX action.

Email data request Send a privacy request if you want a copy of your account data, a correction to profile details, or an explanation of how a GrabPay or Boost reference is stored in our records.

Security escalation Use security escalation if you see a login you do not recognise, a changed contact field, or account activity that affects your personal data. We may ask extra checks before any change.

HANDLING RULES

Data care across tables and wallet

Our Privacy Policy is written around the account tasks you actually use: opening a profile, entering Double Ball Roulette, trying Perfect Blackjack, moving through the wallet and contacting support.

Account profile data

We use your name, contact details and login credentials to create and protect your account. If you ask us to change profile data, we may verify your request before editing stored records.

Cookies and device signals

Cookies help us keep you signed in, remember language choices and notice unusual device patterns. You can adjust browser settings, but some account pages may need cookies to work correctly.

Payment references

Wallet records may include method name, transaction time, status code and reference number. For Touch 'n Go, GrabPay, Boost dan FPX, these details help us trace delays or check a withdrawal.

Game session records

When you open Fruit Blast, Cash Rocket or Dragon Fishing, we may record session time, stake records, balance movement and technical logs. These records support account accuracy and dispute checks.

Retention periods

We keep data only for as long as account operation, security, dispute handling or legal duties require. After that, records are deleted, anonymised or kept in restricted archives where needed.

Your data requests

You may ask to access, correct or delete certain personal data, subject to verification and legal duties. We explain the result in plain language and tell you if a record must remain.

Privacy answers before you join

These questions explain the privacy points you are most likely to check before opening an account or while managing one. They cover personal data, cookies, wallet records, legal requests, correction steps and how to reach us when you need a direct answer.

We collect account details, contact fields, login records, device signals, wallet references and support messages. We use them for access, security, transaction tracing, service updates and legal duties that may apply to your account.

Payment records help us confirm deposits, trace withdrawals and answer account questions. For Touch 'n Go, GrabPay, Boost dan FPX, stored data may include reference numbers, time stamps and transaction status.

Yes. You can ask for a copy of personal data linked to your account. We may verify your identity first, then provide the data or explain why a record cannot be shared.

You can request changes to inaccurate profile details through support. We may ask for confirmation before editing contact fields, payment-related records or security details, especially when the change affects account access.

Cookies keep account sessions active, remember settings and help detect unusual access. If you block every cookie, some secure pages may not load properly or may ask you to verify again.

We share limited data only when needed for account operation, payments, hosting, security checks, support tools or lawful requests. Each partner receives only the data needed for that purpose.

Use live chat for quick privacy checks or email us for formal data requests. Include your account contact, the issue date and any Touch 'n Go, GrabPay, Boost or FPX reference involved.

Privacy Policy for your mbi8win account

Reach us about your data

Data care across tables and wallet

Account profile data

Cookies and device signals

Payment references

Game session records

Retention periods

Your data requests

Privacy answers before you join

01 What personal data do you collect?

02 Why do you keep payment records?

03 Can I ask for my data?

04 Can I correct account details?

05 How do cookies affect my account?

06 Do you share my data with others?

07 How do I contact the privacy team?

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